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Taking a survey

When you receive a survey link from your provider:
  1. Click the link in your email to open the survey
  2. Read each question carefully and select the response that best describes your experience
  3. Answer honestly — there are no right or wrong answers. Your responses help your provider give you the best care
  4. Submit when you’re finished — you’ll see a confirmation screen

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Saving progress

If you need to take a break, your progress may be saved automatically. You can return to the survey using the same email link.

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Changing answers

You can go back and change your answers before submitting. Once submitted, responses cannot be modified — contact your provider if you need to make corrections.

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Survey types

Your provider may send you different types of surveys:
  • Mood and wellbeing — questions about how you’ve been feeling recently
  • Anxiety and stress — questions about worry, tension, and nervousness
  • Substance use — questions about alcohol or substance use patterns
  • Custom assessments — questions specific to your care plan

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After you submit

Your responses are securely transmitted to your provider. They may use the results during your next appointment or follow up with you directly if needed.