Managing users

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User roles

MASLOW uses three roles to control access: For details on what each role can access, see Roles & permissions.

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Inviting users

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Invite a provider

1. Go to Users in the admin dashboard
2. Click Invite user
3. Enter the provider’s email address and select the Provider role
4. The provider receives an email with a link to create their account

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Patient accounts

Patient accounts are typically created when a provider first assigns a survey. The patient receives a magic link via email — no password setup required.

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Managing existing users

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Deactivating accounts

Admins can deactivate user accounts from the Users page. Deactivated users lose access but their historical data is preserved for clinical records.

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Editing roles

Contact your MASLOW account representative to modify user roles after account creation.